Payment Policy
Effective Date: January 15, 2025
At GirardFlair, we are committed to offering our customers a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions for all payments made through our website or at our physical location. By making a purchase, you agree to the following terms.
1. Accepted Payment Methods
GirardFlair accepts the following forms of payment:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
- Online Payment Platforms: PayPal, Apple Pay, Google Pay, and other secure online payment methods.
- Financing Options: We may offer financing or installment plans through select third-party partners, subject to approval. Please check for availability during checkout.
By providing your payment information, you authorize GirardFlair to charge the applicable amount to your chosen payment method.
2. Order Processing and Payment Authorization
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Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order. It does not signify the acceptance of your order, which occurs once the order is shipped.
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Payment Authorization: Payments will be processed at the time the order is placed. However, your payment may be subject to verification and authorization by your payment provider. If your payment is not authorized, your order will not be processed, and you will be notified.
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Security: We take the security of your payment information seriously. All transactions are processed through secure encryption technology (SSL) to protect your personal and financial data.
3. Pricing and Taxes
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Pricing: All prices listed on the website are in United States Dollars (USD) unless otherwise specified. Prices are subject to change without prior notice, but the price at the time of purchase will be honored for your order.
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Sales Tax: Sales tax is applied to orders in accordance with applicable state and local laws. The applicable tax will be calculated at checkout based on your shipping address. Sales tax will be clearly displayed in the final order summary before you complete the purchase.
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International Orders: For international customers, the total price will not include customs duties, taxes, or import fees. These fees are the responsibility of the customer and will be collected by the shipping carrier upon delivery.
4. Payment Failure or Issues
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Failed Payments: If your payment fails for any reason (e.g., insufficient funds, incorrect payment information), your order will not be processed. We will notify you and request that you provide updated payment information. If we do not receive updated payment details within a reasonable time frame, your order may be canceled.
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Fraud Prevention: To protect against fraud, we may request additional information or verification for certain transactions. If we suspect any fraudulent activity, we reserve the right to cancel the order and take appropriate action.
5. Payment for Custom Orders or Pre-Orders
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Custom Orders: For custom or personalized products, full payment may be required at the time of order. Custom items are not eligible for cancellation or return once the order has been processed.
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Pre-Orders: If you place a pre-order for a product, payment will be processed at the time of purchase. The product will be shipped once it becomes available. Pre-order availability and shipping dates are subject to change, and we will notify you of any significant delays.
6. Refunds and Returns
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Refund Process: If you return a product in accordance with our Refund and Returns Policy, we will process your refund to the original payment method. Please allow several business days for the refund to appear in your account, depending on your payment provider.
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Partial Payments: If you have used a gift card, promotional credit, or financing as part of your payment, refunds will be issued to the original payment method. If a refund exceeds the original payment, the remaining balance will be issued as store credit.
7. Financing Options (If Available)
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Financing: We may offer third-party financing or installment payment options through partners. Approval for financing is subject to the third party’s terms and conditions. GirardFlair is not responsible for the approval process or financing terms.
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Installment Payments: If financing is chosen, payments will be scheduled according to the terms agreed upon by you and the third-party financing partner. Failure to make payments as scheduled may result in penalties, late fees, or other actions outlined in the financing agreement.
8. Security and Privacy
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Secure Payment Processing: GirardFlair uses industry-standard encryption technology (SSL) to secure your payment details. We also use trusted payment processors to ensure the safety of your transaction.
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Privacy: Your personal and payment information will be handled according to our Privacy Policy. We do not share your payment information with third parties, except as necessary to complete your transaction.
9. Contact Information
If you have any questions regarding payment methods, billing inquiries, or need assistance with a transaction, please contact our customer service team:
- Phone: (205) 594-7825
- Email: info@girardflair.com
- Address: 86 Frost Hollow Rd, Steele, Alabama (AL), 35987