Sales Policy

Effective Date: January 15, 2025

At GirardFlair, we are committed to providing our customers with exceptional service and high-quality luxury timepieces. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website or directly at our physical location. By making a purchase with GirardFlair, you agree to abide by the terms of this policy.

1. Product Availability and Pricing

  • Product Availability: While we strive to keep our inventory up to date, all products featured on our website are subject to availability. In the event that a product is out of stock or unavailable after your order has been placed, we will notify you promptly and offer alternatives or a full refund.

  • Pricing: All prices listed on our website are in USD (United States Dollar) unless otherwise stated. Prices are subject to change without notice. However, once an order is confirmed, the price at the time of purchase will be honored.

  • Taxes and Duties: Sales tax will be applied to orders where applicable, based on your shipping address. For international customers, any customs duties, taxes, or import fees will be the responsibility of the buyer. We recommend checking with local authorities regarding these additional charges before placing your order.

2. Order Processing and Payment

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase. This is not an acceptance of your order but an acknowledgment that we have received it.

  • Payment Methods: We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. We also accept payments made through financing options if available.

  • Payment Authorization: All payments are subject to verification and authorization. We may request additional information or identification to verify your payment details before processing your order. This is to protect both parties from fraud.

3. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard, expedited, and express shipping. Shipping costs will be calculated during checkout, and customers can choose the preferred shipping method.

  • Shipping Time: Shipping times will vary depending on your location and the shipping method selected. We aim to process and ship orders within 2-3 business days of order confirmation. For international shipments, delivery times may take longer, depending on customs processing and destination.

  • International Shipping: We offer international shipping to select countries. International customers are responsible for any additional shipping charges, customs duties, taxes, or fees imposed by their country’s authorities.

  • Shipping Delays: While we strive to meet estimated delivery dates, please note that shipping times are not guaranteed. Occasionally, shipping delays may occur due to circumstances beyond our control, including weather conditions, customs processing, or carrier delays.

4. Order Cancellations

  • Cancellation Policy: If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we are unable to cancel it. For orders that have not yet been processed, we will do our best to accommodate cancellation requests. If the order is canceled successfully, a full refund will be issued to your original payment method.

  • Modification Requests: Once an order has been placed, modifications (such as changes to the shipping address or product details) may not be possible. Please contact us immediately if changes are required, and we will try to accommodate your request.

5. Returns and Exchanges

GirardFlair offers a 30-day return and exchange window from the date of receipt for most items. For detailed information, please refer to our Refund and Returns Policy.

  • Eligibility for Returns: Returns are accepted for items that are unused, in their original condition, and in the original packaging. Please ensure that your item is returned with all original documentation, packaging, and tags.

  • Exchanges: We currently do not offer direct exchanges. If you wish to exchange a product, we recommend returning the item for a refund and placing a new order for the desired item.

6. Warranty and Product Authenticity

  • Warranty: All timepieces purchased through GirardFlair come with the manufacturer’s warranty, which covers defects in materials and workmanship. The duration and terms of the warranty may vary depending on the brand and model. Please refer to the product documentation or contact us for specific warranty details.

  • Authenticity Guarantee: We guarantee that all watches and products sold through GirardFlair are 100% authentic and sourced directly from authorized dealers. We do not deal in counterfeit, replica, or gray market items.

7. Customer Responsibilities

  • Account Accuracy: You are responsible for ensuring that the information you provide during the purchasing process is accurate and complete, including shipping and billing details. Any delays or issues resulting from inaccurate information may affect the processing of your order.

  • Acceptance of Terms: By placing an order with GirardFlair, you agree to comply with the terms and conditions outlined in this Sales Policy. If you do not agree with any of the terms, please refrain from making a purchase.

8. Limitation of Liability

GirardFlair’s liability is limited to the purchase price of the product(s) you have purchased. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

9. Modifications to Sales Policy

GirardFlair reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.

10. Contact Information

If you have any questions or concerns regarding our Sales Policy, please do not hesitate to contact us:

  • Phone: (205) 594-7825
  • Email: info@girardflair.com
  • Address: 86 Frost Hollow Rd, Steele, Alabama (AL), 35987